Non-urgent advice: Patient Notice
For further advice please visit 111.nhs.uk or your local pharmacy. In cases of medical emergency please ring 999 or visit A&E. If you are a palliative patient or a healthcare professional or if your request is urgent and cannot wait until tomorrow please contact our emergency phone on 01909 494081, which is only available to use on these protected learning days after 1pm. Thank you for your understanding.
Quick Links
Weekly Practice Data 23 March – 29 March
-
Triage Requests Completed
1468
1279 last week
-
Appointments Booked
2939
2755 last week
-
Did Not Attend (DNAs)
99
90 last week
Core Opening Hours
Phone Line Opening Hours
| Day | Times |
|---|---|
| Monday | 8am – 6.30pm |
| Tuesday | 8am – 6.30pm |
| Wednesday | 8am – 6.30pm |
| Thursday | 8am – 6.30pm |
| Friday | 8am – 6.30pm |
| Saturday | Closed |
| Sunday | Closed |
Online Consultation Opening Hours
| Day | Times |
|---|---|
| Monday | 8am – 6.30pm |
| Tuesday | 8am – 6.30pm |
| Wednesday | 8am – 6.30pm |
| Thursday | 8am – 6.30pm |
| Friday | 8am – 6.30pm |
| Saturday | Closed |
| Sunday | Closed |
Reception Opening Hours
| Day | Times |
|---|---|
| Monday |
8am – 6.30pm (6pm close at Lakeside) |
| Tuesday |
8am – 6.30pm (6pm close at Lakeside) |
| Wednesday |
8am – 6.30pm (6pm close at Lakeside) |
| Thursday |
8am – 6.30pm (6pm close at Lakeside) |
| Friday |
8am – 6.30pm (6pm close at Lakeside) |
| Saturday | Closed |
| Sunday | Closed |
Please check individual sites for their opening hours, we run Extended Access appointments after 6.30pm. Click here to view them
Non-urgent advice: Out of Hours Service
In a life-threatening emergency, you should call 999. Chest pains, severe shortness of breath, severe abdominal pain or signs of a stroke are examples of an emergency.
Latest News
Easter Holidays Information
Prescription Charges: How Prepayment Certificates Can Save You Money
Update to our appointment system
Winter Newsletter
Feedback
Digital Services
Whatever you need, there’s an online service for you.
We love digital services, they streamline healthcare making it faster and easier for you to access the care you need, when you need it. You can request prescriptions, book appointments, ask questions or see your medical record.
Page last reviewed: 15 April 2026