Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. Our team are trained to ensure that you are directed to the most appropriate person or service to address your needs. To do this they have been asked by the partners to collect some information about your concerns when you contact us. You can help greatly by answering the questions as clearly as possible.
For certain issues a GP may not be the most appropriate person to meet your needs and the receptionist may direct you to another service. This is in line with the care pathways developed by the clinical commissioners in Bassetlaw.
Our receptionists are responsible for a wide range of administrative tasks and all admin related queries should be related to them in the first instance.
You can contact reception using our online form.